Human Capital Solutions
Talent management of the right people – retain, develop, recruit
We assist business owners and managers ensure they make the best decisions when hiring new staff, developing and mentoring their staff and, promoting their staff - from the CEO to the front line. We focus on those business outcomes which are important for your success: hiring better people, retaining them longer and promoting the right person to the right job.
Your business success is your #1 priority
You are looking to remove the shackles from your business to allow it to grow and become more profitable. You think you could get more from your people but you want to know how to do this with time effective and cost effective solutions that are proven to work.
Or, you may be buying or merging with another business and you want to maximise the opportunity - not see it fritter away and become yet another lost merger opportunity (over 70% of mergers fail to add value to the existing shareholders).
the importance of hiring & retaining exceptional people
Hiring the wrong people and losing the right people costs a business more than most managers realise; missed sales, missed opportunities, poor returns and time lost between one person leaving and another person starting are just a few examples.
All businesses desire to have the right person working in the right position, yet many businesses have no defined process to identify, attract and retain candidates who will understand where your business is headed and fit in with the cultural subtleties that make your business flourish.
Leading businesses the world over are finding new ways of ensuring they hire and retain the right people for their business. You too can now share in these benefits using quick, easy to use and cost effective tools for your business.
BIR Human Capital Solutions can help you implement a process of total talent management suitable for your business. We can also assist you implement job structures, processes and job responsibilities as well as hiring and retention precedents - all purpose built for your business.
Three areas where we can improve your talent management:
- Selection, Retention & Promotion: no matter how you source a candidate, we give you the control to select the right candidates by creating a “Total Company” and “Total Person” assessment layer to your recruitment decision making process. This will enable you to be better informed and make better decisions about finding the right people for your business.
BIR Human Capital Solutions also ensures that once you have found the right people, you develop the right development, mentoring and coaching structure to retain these employees of choice - and promote the right person who has the right mix of attributes to take the next step.
- Organisational Framework, Processes & Precedents: we utilise the latest in workplace dynamics to deliver a platform which maps your organisational structure, provides clear job descriptions, relevant Key Performance Indicators (KPIs) and employment precedents (for example letters of offer, contracts of employment, warning letters and dismissal notices).
- Your website recruiting: We also offer the latest technology to control and monitor your own online website based recruiting processes in an easy to implement and highly cost effective manner.
our points of difference
We use the latest, proven, cost effective tools to achieve results for your business.
Tens of thousands of companies in over 100 countries from large, international well recognised businesses to owner managed enterprises use our Profiles International assessment products and achieve the results you need to achieve for your business.
Our assessment processes use ‘normative’ assessment tools. Unlike the commonly used ipsative assessment tools, normative tools allow you to find the synergy between the person and your company.
Normative tools allow the user to benchmark performance against known and observed standards for you and your business. To put this another way, you wouldn't buy plant and machinery without understanding how it performs against observable performance benchmarks relevant to your needs and your business - so why would you not benchmark the attributes of your most important assets, your people? Particularly if this process improves employee retention rates.
Also, independent test results show that our leading assessment product,BIR's ProfileXT™, has achieved the highest correlation in test/retest outcomes. This consistency means you can rely upon the assessment results time after time when making employee decisions.
where to start
The starting point for many businesses is BIR's ProfileXT™ assessment tool. Whether you are looking to retain, promote or hire someone for your business, the ProfileXT™ allows the CEO, the Line Manager and the HR Manager to better understand the person’s key attributes against a benchmark for their current and future roles.
BIR's ProfileXT™ allows a person and their manager to better understand the three key concepts which are known to impact upon success in a job:
- Thinking style – everyone processes information differently and each of us can handle different levels of verbal and numerical complexity. BIR’s ProfileXT™ assesses the key areas of Verbal Skills, Verbal Reasoning, Numerical Ability, Numeric Reasoning.
- Behavioural traits – we all have our own behavioural style and this impacts how we like to do our work and how we like to be managed. From many research studies, the key characteristics of behaviour which BIR’s ProfileXT™ assesses are Energy Level, Assertiveness, Sociability, Manageability, Attitude, Decisiveness, Accommodating, Independence, and Objective Judgment.
- Occupational interests – every person has a leaning to do things which they enjoy – if they have a choice. The more we enjoy the types of tasks we do, the more likelihood we will stick at the job. BIR’s ProfileXT™ assesses interests based upon the six categories set out in Holland’s Theory: Enterprising, Financial/Administrative, People Service, Creative, Technical, and Mechanical.
For many managers, dealing with these 'softer' issues in an objective framework and manner can sometimes be difficult and stressful. However, BIR's ProfileXT™ provides the manager with targeted interview questions and coaching & mentoring tips to provide clear guidance for valuable feedback and discussion with the direct report. Employees love the objectivity the process brings to discussions and managers love the guidance and solutions offered.
Experience has shown that these tools greatly assist managers achieve higher retention levels as well as hire better people, better suited to the job at hand.
talent management solutions for your business
In addition to BIR’s ProfileXT™, there are many other assessment tools and products BIR Human Capital Solutions is licensed to provide from Profiles International, a leading worldwide assessment solutions provider such as BIR’s Checkpoint 360™, a leading tool for providing feedback for managers and adding value by providing coaching tips.
BIR Human Capital Solutions also utilise a suite of made to measure precedents approved by a leading law firm to ensure you have the right contracts and other communications in place to protect your business.
We also offer employers a tool to ensure the right policies and procedures are in place to effectively communicate on day to day issues, together with a simple to implement and customise pack which covers job descriptions, performance measurements and employee appraisals.
Our suite of tools give you the ability to make informed staffing decisions so you:
- Hire the right person for the right position.
- Successfully induct & mentor new employees.
- Develop and train leaders.
- Coach and train staff.
- Enable succession planning.
- Conduct positive staff appraisals.
- Develop growth & retention strategies.
- Increase sales team performance
- Improve customer service.
- Reduce call centre turnover.
Our programs are specifically designed to:
- Improve your bottom line.
- Enable you to better reach your business goals.
- Maintain high staffing levels.
- Negate unnecessary recruitment costs.
- Reduce training costs.
- Decrease lost time from training new employees.
- Create a fair deal for employer and employee.
- Turn your business into an Employer of Choice.
Call Tran Lam now on 1300 783 309 if you would like an informal, no obligation, free chat about your talent management processes, or email Tran at birhumancapital@bir.net.au.
In Summary
Our services provide you with the three core drivers of business success, enabling you to make better and smarter business decisions:
We also work with Solvency & Restructuring Solutions to consistently deliver the best outcomes in those difficult times when solvency and ongoing viability may be an issue.
At BIR Solutions, we are here to help you achieve the most out of your business by providing support, structure and clarity so the decisions you make for the future of your company have a positive impact.
Better people driving better business
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